Privacy policy
Privacy Policy
Last updated: October 19, 2026
This Privacy Policy describes how StandHeat (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information needed to process your purchases. We may also collect additional information if you contact us for customer support.
Personal Information We Collect
- Device information: browser type, IP address, time zone, cookies
- Order information: name, billing address, shipping address, payment information, email address, phone number
- Customer support information: information you provide when contacting us
How We Use Your Personal Information
We use your personal information to:
- Provide and operate the Site
- Process payments and fulfill orders
- Communicate with you about your orders or questions
- Screen orders for potential risk or fraud
- Improve and optimize our Site
- Send marketing or promotional emails, if you choose to receive them
Sharing Personal Information
We share your personal information with service providers that help us run our store and fulfill your orders. For example:
- Shopify, which powers our online store
- Payment processors, shipping and fulfillment partners, and analytics services
We may also share personal information to comply with applicable laws, respond to legal requests, or protect our rights. We do not sell your personal information.
Behavioral Advertising
We may use your personal information to show you ads or marketing messages we believe may interest you. You can opt out of targeted advertising here:
- https://www.google.com/settings/ads
- https://www.facebook.com/settings/?tab=ads
Using Cookies
We use cookies and similar technologies to improve your experience on our Site. You can control cookies through your browser settings.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Object to processing or request a copy of your data
To exercise any of these rights, contact us using the information below.
Data Retention
We keep your personal information only as long as needed to fulfill orders, comply with legal obligations, or resolve disputes.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.
Contact
For questions about our privacy practices or to make a complaint, contact us at:
mystandheat@use.startmail.com